Outage in NewBanking

Meo Outage — Cloudflare Incident

Resolved Major

November 18, 2025 - Started 2 months ago - Lasted about 7 hours
Official incident page

Incident Report

We are currently experiencing a full outage of Meo due to a widespread Cloudflare disruption affecting connectivity and service availability. You can follow Cloudflare’s ongoing incident updates here: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7 We will post further updates as soon as we know more.

Components affected

NewBanking API Server NewBanking Bureau van Dijk NewBanking Bureau van Dijk Integration NewBanking CiQ NewBanking Business Account NewBanking ComplyAdvantage NewBanking CVR NewBanking CiQ Integration NewBanking DigitalOcean NewBanking ComplyAdvantage Integration NewBanking Gemalto NewBanking CVR Integration NewBanking Mailjet NewBanking Data Share Viewer NewBanking NemID NewBanking Login NewBanking Nordic API Gateway NewBanking NemID Integration NewBanking SMSAPI NewBanking Nordic API Gateway Integration NewBanking Onboarding Wizard NewBanking OpenCorporates NewBanking User Account NewBanking MitID NewBanking Website NewBanking MitID integration

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Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 11/18/2025 07:36PM

Incident has been resolved

MONITORING 2 months ago - at 11/18/2025 02:46PM

A fix has been implemented and we believe the incident is now resolved. We are continuing to monitor for errors to ensure all services are back to normal.

MONITORING 2 months ago - at 11/18/2025 12:28PM

The issue has returned, and Meo is experiencing disruption again due to the ongoing Cloudflare incident. We will provide another update once Cloudflare implements a fix.

Cloudflare’s status can be tracked here:
https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

MONITORING 2 months ago - at 11/18/2025 12:26PM

Our systems are operational again, and Meo is now accessible. However, Cloudflare’s underlying issue is still ongoing on their side.

You can continue tracking their incident here:
https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

We are monitoring closely and will provide further updates if anything changes.

INVESTIGATING 2 months ago - at 11/18/2025 12:14PM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 11/18/2025 12:13PM

We are currently experiencing a full outage of Meo due to a widespread Cloudflare disruption affecting connectivity and service availability.

You can follow Cloudflare’s ongoing incident updates here:
https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

We will post further updates as soon as we know more.

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