Outage in Nexcess

DNS Service Disruption

Resolved Minor
October 09, 2024 - Started 2 months ago - Lasted about 3 hours
Official incident page

Need to monitor Nexcess outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Nexcess, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating an issue where a portion of DNS Services are degraded. This impacts other platform features as well. We will post further updates as we have more information. If you have any questions or concerns, please contact our support team by emailing support@nexcess.net, client portal ticket or live chat.
Components affected
Nexcess Global DNS
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 10/09/2024 02:11PM

We haven't observed any issues since the fix was implemented. Thank you for your patience as our team worked to resolve the issue.

If you have any questions or concerns, please contact our support team by emailing support@nexcess.net, client portal ticket and live chat.

MONITORING 2 months ago - at 10/09/2024 11:56AM

Our System Engineer has fixed the DNS issue, and they are reporting online now. We are actively monitoring the services.

If you have any questions or concerns, please get in touch with our support team by emailing support@nexcess.net, using the client portal ticket, or live chat.

INVESTIGATING 2 months ago - at 10/09/2024 11:01AM

We are currently investigating an issue where a portion of DNS Services are degraded. This impacts other platform features as well. We will post further updates as we have more information.

If you have any questions or concerns, please contact our support team by emailing support@nexcess.net, client portal ticket or live chat.

Latest Nexcess outages

Nexcess Outage - 11 days ago
Client portal down - 18 days ago

Be the first to know when Nexcess and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime