Outage in Nexcess

Planned Maintenance Extended - cloudhost-78421.us-midwest-1.nxcli.net

Resolved Minor
October 14, 2025 - Started 16 days ago - Lasted about 7 hours
Official incident page

Incident Report

Early this morning, at 03:00 AM, we began planned Maintenance on the following cloudhost: cloudhost-78421.us-midwest-1.nxcli.net This maintenance was initially expected to last 3 hours, but is currently taking longer than planned. Our engineers are actively working to complete the Maintenance as soon as possible. If you have any questions or concerns, please reach out to our Support team: Live Chat via the Customer Portal: https://my.nexcess.net/ Email: support@nexcess.net We sincerely appreciate your patience and understanding as we work to enhance our services.
Components affected
Nexcess us-midwest-1

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Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 10/14/2025 10:36PM

The maintenance has concluded.

INVESTIGATING 16 days ago - at 10/14/2025 08:01PM

The planned maintenance on cloudhost-78421.us-midwest-1.nxcli.net is still in progress.

Our System Operations team is actively working to complete the maintenance as soon as possible.

We sincerely appreciate your continued patience and understanding.

If you have any questions or concerns, please reach out to our Support team:

Live Chat via the Customer Portal: https://my.nexcess.net/

Email: support@nexcess.net

We sincerely appreciate your patience and understanding as we work to enhance our services.

INVESTIGATING 16 days ago - at 10/14/2025 03:28PM

Early this morning, at 03:00 AM, we began planned Maintenance on the following cloudhost:

cloudhost-78421.us-midwest-1.nxcli.net

This maintenance was initially expected to last 3 hours, but is currently taking longer than planned.

Our engineers are actively working to complete the Maintenance as soon as possible.

If you have any questions or concerns, please reach out to our Support team:

Live Chat via the Customer Portal: https://my.nexcess.net/

Email: support@nexcess.net

We sincerely appreciate your patience and understanding as we work to enhance our services.

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