Outage in Nexcess

Planned Maintenance Extended - cloudhost-6963373.us-midwest-1.nxcli.net

Resolved Minor
October 15, 2025 - Started 15 days ago - Lasted about 3 hours
Official incident page

Incident Report

Early this morning, at 03:00 AM, we began planned Maintenance on the following cloudhost: cloudhost-6963373.us-midwest-1.nxcli.net This maintenance was initially expected to last 3–5 hours, but is currently taking longer than planned. Our engineers are actively working to complete the Maintenance as soon as possible. If you have any questions or concerns, please reach out to our Support team: Live Chat via the Customer Portal: https://my.nexcess.net/ Email: support@nexcess.net We sincerely appreciate your patience and understanding as we work to enhance our services.
Components affected
Nexcess us-midwest-1

Need to monitor Nexcess outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 10/15/2025 02:38PM

The planned maintenance has been completed. All sites are up, and all servers are stable.

If you have any questions or concerns, please reach out to our Support team:

Live Chat via the Customer Portal: https://my.nexcess.net/

Email: support@nexcess.net

INVESTIGATING 15 days ago - at 10/15/2025 11:28AM

Early this morning, at 03:00 AM, we began planned Maintenance on the following cloudhost:

cloudhost-6963373.us-midwest-1.nxcli.net

This maintenance was initially expected to last 3–5 hours, but is currently taking longer than planned.

Our engineers are actively working to complete the Maintenance as soon as possible.

If you have any questions or concerns, please reach out to our Support team:

Live Chat via the Customer Portal: https://my.nexcess.net/

Email: support@nexcess.net

We sincerely appreciate your patience and understanding as we work to enhance our services.

Latest Nexcess outages

InterWorx control panel service interruptions - 3 days ago
CVE 2025-54236 for Magento - 6 days ago
Service Interruption on cloudhost-2035747.us-midwest-1.nxcli.net - 14 days ago
Planned Maintenance Extended - cloudhost-78421.us-midwest-1.nxcli.net - 16 days ago
Redis Maintenance on Nexcess/Managed Applications Platform - 23 days ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook