Outage in Nexthink
Degraded Execution Data Visibility
Resolved MinorIncident Report
Summary AI Generated
Nexthink experienced a 22.3-hour incident where users encountered incomplete or missing execution data in certain clusters. The service was restored with execution data generated after 13:50 CEST becoming visible and accessible, but data from the impacted window (approximately 09:08–13:50 CEST) remained permanently unavailable. The incident was fully resolved after confirming all execution data services were operating normally.
We are currently investigating an issue affecting execution data visibility. Some users may experience incomplete or missing execution data in certain clusters. Our team is actively working to restore full functionality as soon as possible.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 04/30/2026 09:31AM
We have confirmed that execution data services are operating normally and this incident is now resolved. Thank you for your patience.
MONITORING
about 2 months ago - at 04/29/2026 04:50PM
The issue affecting execution data visibility has been resolved. Execution data generated after 13:50 CEST is visible and accessible.
Unfortunately, execution data generated during the impacted window, approximately 09:08–13:50 CEST, may remain incomplete or unavailable in affected clusters. After investigation, we have determined that the missing execution data from this period cannot be retrieved.
We apologize for the inconvenience.
INVESTIGATING
about 2 months ago - at 04/29/2026 11:18AM
We are currently investigating an issue affecting execution data visibility. Some users may experience incomplete or missing execution data in certain clusters. Our team is actively working to restore full functionality as soon as possible.
Latest Nexthink outages
CPU Time Missing in Execution Events - about 2 months ago
Collaboration Experience Queries & Dashboards Unavailable - 3 months ago
Nexthink Service Degradation: DEX score is not visible - 3 months ago
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