Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Outage in Nexthink

Workflow execution may be delayed or stuck in progress

Resolved Minor
October 08, 2026 - Started 6 days ago - Lasted about 11 hours
Official incident page

Incident Report

Summary AI Generated

Nexthink experienced a 10.7-hour incident where unexpected load on the Workflow execution service caused workflows to be delayed or stuck in an "In progress" state. Multiple mitigation attempts were required before a fix was successfully implemented. The issue was fully resolved after a monitoring period confirmed workflow executions had returned to normal.

We have identified an issue affecting Workflow execution. Unexpected load on Workflow execution is causing some workflows to be delayed or remain in an "In progress" state longer than expected. Our team is working to stabilize the service and process the backlog.

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

IsDown status aggregator dashboard
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 10/08/2026 08:22PM

Following the monitoring period, we can confirm that this issue has been resolved and workflow executions are operating normally. Thank you for your patience while our teams worked to resolve it.

MONITORING 5 days ago - at 10/08/2026 07:03PM

A fix has been implemented, and workflow executions has returned to normal. We will continue to monitor the service for the next hour to ensure continued stability. Thank you for your patience.

IDENTIFIED 6 days ago - at 10/08/2026 03:26PM

Our teams are still investigating this issue. The steps taken so far haven't fully fixed it, so some workflows may still be delayed. Thank you for your understanding

IDENTIFIED 6 days ago - at 10/08/2026 11:21AM

Mitigation steps have been put in place to resume processing of workflow execution requests. We expect all backlogged requests to be processed as part of this. We will keep you informed as the situation progresses.

IDENTIFIED 6 days ago - at 10/08/2026 09:42AM

We have identified an issue affecting Workflow execution. Unexpected load on Workflow execution is causing some workflows to be delayed or remain in an "In progress" state longer than expected. Our team is working to stabilize the service and process the backlog.

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook