Nexthink's WebUI experienced intermittent accessibility issues for approximately 48 minutes due to a problem with a third-party access management platform. The issue prevented users from reliably accessing the WebUI interface. The third-party provider identified the root cause, applied remediation, and fully resolved the incident.
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Our third-party access management platform has resolved the underlying issue on their end. Service has been confirmed as fully restored. This incident is now marked as resolved.
Our third-party access management platform has identified the root cause and applied remediation steps. Service has returned to normal, and we will continue monitoring to confirm full resolution.
We are currently investigating reports of intermittent inaccessibility to the WebUI. Initial findings suggest the issue may be related to a third-party access management platform. Our team is actively investigating and will provide updates as more information becomes available.
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