Outage in Nexthink
Conversation summary errors for Spark
Resolved MinorIncident Report
Summary AI Generated
Nexthink's Spark conversation summary feature experienced errors for approximately 4 hours on June 29, 2026. The issue was identified and resolved, with the service confirmed stable following a monitoring period. Users can now view conversation summaries in Spark as expected.
We have identified an issue causing conversation summaries for Spark to return errors. Our team is actively working to restore the functionality. Thank you for your patience and understanding.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 06/29/2026 08:23PM
The issue causing conversation summaries for Spark to return errors has been resolved.
After monitoring the service, we have confirmed that functionality remains stable. Users should now be able to view conversation summaries for Spark as expected.
MONITORING
about 1 month ago - at 06/29/2026 05:21PM
The issue causing conversation summaries for Spark to return errors has been resolved. Our team will continue monitoring the service to ensure the functionality remains stable. Thank you for your understanding.
INVESTIGATING
about 1 month ago - at 06/29/2026 04:26PM
We have identified an issue causing conversation summaries for Spark to return errors. Our team is actively working to restore the functionality. Thank you for your patience and understanding.
Latest Nexthink outages
Degraded New Collector Connectivity - about 1 month ago
CPU Time Missing in Execution Events - 3 months ago
Degraded Execution Data Visibility - 3 months ago
Collaboration Experience Queries & Dashboards Unavailable - 4 months ago
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