Outage in ngrok

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Resolved Major
March 14, 2025 - Started about 6 hours ago - Lasted about 5 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
ngrok Dashboard (https://dashboard..com) ngrok API (https://api..com) ngrok .com ngrok Region - US ngrok Region - us-cal-1 ngrok Region - AP ngrok Region - AU ngrok Region - EU ngrok Region - SA ngrok Region - IN ngrok Region - JP
Latest Updates ( sorted recent to last )
RESOLVED 35 minutes ago - at 03/14/2025 10:46PM

This incident has been resolved.

MONITORING about 2 hours ago - at 03/14/2025 09:44PM

We have stabilized and are monitoring status

IDENTIFIED about 4 hours ago - at 03/14/2025 07:34PM

The issue has been identified and will be working to restore service

MONITORING about 4 hours ago - at 03/14/2025 07:28PM

We have mostly recovered and are monitoring

IDENTIFIED about 5 hours ago - at 03/14/2025 05:52PM

The issue has been identified and will be working to restore service.

MONITORING about 6 hours ago - at 03/14/2025 05:48PM

We are recovering and monitoring performance

INVESTIGATING about 6 hours ago - at 03/14/2025 05:32PM

We are currently investigating this issue.

Latest ngrok outages

Customers receiving 3200 errors and inaccessible endpoints - about 1 month ago
Intermittent connectivity issues - about 2 months ago
Dashboard SSO logins are failing - 3 months ago
Unable to upgrade to pro or enterprise plans - 3 months ago
Getting a high rate of ERR_NGROK_503 in the EU region - No available reserved addresses - 3 months ago

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