Outage in ngrok

Rate limit action causing connection issues

Resolved Minor
April 24, 2025 - Started 7 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Endpoints using the rate limit action are having connection issues due to a recent release. We are working on getting a fix out.
Components affected
ngrok Region - JP ngrok Region - EU ngrok Region - IN ngrok .com ngrok Region - AP ngrok Region - AU ngrok Region - SA ngrok Region - US ngrok Region - us-cal-1
Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 04/24/2025 08:23PM

This incident has been resolved.

MONITORING 7 days ago - at 04/24/2025 07:14PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 7 days ago - at 04/24/2025 06:35PM

Endpoints using the rate limit action are having connection issues due to a recent release. We are working on getting a fix out.

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