Outage in ngrok

Rate limit action causing connection issues

Resolved Minor

April 24, 2025 - Started 10 months ago - Lasted about 2 hours
Official incident page

Incident Report

Endpoints using the rate limit action are having connection issues due to a recent release. We are working on getting a fix out.

Components affected

ngrok .com ngrok Region - AP ngrok Region - AU ngrok Region - EU ngrok Region - IN ngrok Region - JP ngrok Region - SA ngrok Region - US ngrok Region - us-cal-1

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Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 04/24/2025 08:23PM

This incident has been resolved.

MONITORING 10 months ago - at 04/24/2025 07:14PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 10 months ago - at 04/24/2025 06:35PM

Endpoints using the rate limit action are having connection issues due to a recent release. We are working on getting a fix out.

Latest ngrok outages

Slowness in Traffic Inspector Data Viewing - 23 days ago

Intermittent issue downloading the ngrok agent - 2 months ago

Connection issues with endpoints - 4 months ago

Errors on our billing and usage pages - 5 months ago

Some customers are running into degraded tunnel starts in all regions - 6 months ago

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