Outage in ngrok

Intermittent issue downloading the ngrok agent

Resolved Minor
November 26, 2025 - Started 17 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are seeing intermittent failures when attempting to download or upgrade the ngrok agent. We have identified the issue and working on a fix.
Components affected
ngrok Agent and Libraries

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Latest Updates ( sorted recent to last )
RESOLVED 17 days ago - at 11/26/2025 08:57PM

This incident has been resolved.

MONITORING 17 days ago - at 11/26/2025 08:44PM

We are continuing to monitor for any further issues.

MONITORING 17 days ago - at 11/26/2025 08:44PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 17 days ago - at 11/26/2025 06:28PM

We are seeing intermittent failures when attempting to download or upgrade the ngrok agent. We have identified the issue and working on a fix.

Latest ngrok outages

Connection issues with endpoints - 2 months ago
Errors on our billing and usage pages - 4 months ago
Some customers are running into degraded tunnel starts in all regions - 4 months ago
Agent connections in the SA region are receiving errors when starting - 4 months ago
Older ngrok apt packages missing - 4 months ago

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