Outage in NinjaOne

NA - Agent Processing Delay

Resolved Minor
April 02, 2025 - Started 18 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an issue with one of our systems responsible for processing agent data. Users may experience delays or issues enrolling devices on the affected system.
Components affected
NinjaOne United States (US)
Latest Updates ( sorted recent to last )
RESOLVED 18 days ago - at 04/02/2025 07:28PM

This incident has been resolved.

MONITORING 18 days ago - at 04/02/2025 06:23PM

The server is back online and processing requests. We are waiting for the backlog of agent submissions to return to be fully processed before closing this incident.

IDENTIFIED 18 days ago - at 04/02/2025 06:16PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 18 days ago - at 04/02/2025 06:06PM

We are currently investigating an issue with one of our systems responsible for processing agent data. Users may experience delays or issues enrolling devices on the affected system.

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