Outage in NinjaOne
NA - Agents Reporting Offline
Minor
May 08, 2025 - Started 1 day ago
Official incident page
Official incident page
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Outage Details
We are aware of some issues with agents reporting offline, we are currently investigating and working on a solution
Components affected
NinjaOne United States (US)Latest Updates ( sorted recent to last )
MONITORING
about 11 hours ago - at 05/09/2025 04:18AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 18 hours ago - at 05/08/2025 08:55PM
We have identified the behavior causing delays or false positives in Agent status notifications and are currently assessing paths to remediation. This has been isolated to a subset of our customer base. Further updates will be posted as we get closer towards a solution.
IDENTIFIED
1 day ago - at 05/08/2025 03:04PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
1 day ago - at 05/08/2025 02:07PM
We are aware of some issues with agents reporting offline, we are currently investigating and working on a solution
Latest NinjaOne outages
All Regions - Agent Generator Installation Timeouts - 29 days ago
EU - Device Status Offline Incorrectly - about 1 month ago
NA - Agent Processing Delay - about 1 month ago
EU - Performance Degraded / Services Impacted - about 1 month ago
Remote Connection Service Issue - Performance Degraded - about 1 month ago
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