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Outage in NinjaOne

[EU-CENTRAL] Issues with MDM enrollment

Resolved Minor
May 13, 2025 - Started 11 months ago - Lasted about 12 hours
Official incident page

Incident Report

Investigating issues with MDM enrollment
Components affected
NinjaOne Europe (EU)

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 05/13/2025 10:48PM

This incident has been resolved.

MONITORING 11 months ago - at 05/13/2025 09:28PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 11 months ago - at 05/13/2025 04:45PM

We have issued a resolution for Apple related services and they are once again available. We continue working on Android services and will provide an update on that as soon as it is available. Thank you.

IDENTIFIED 11 months ago - at 05/13/2025 03:23PM

We have identified the issues with our enrollment services. We have issued a resolution for Apple related services and they are once again available. We are currently working on Android serviced and will provide an update on that as soon as it is available. Thank you.

IDENTIFIED 11 months ago - at 05/13/2025 01:15PM

We have identified the issues with our enrollment services. We have issued a resolution for Apple related services and they are once again available. We are currently working on Android serviced and will provide an update on that as soon as it is available. Thank you.

INVESTIGATING 11 months ago - at 05/13/2025 11:36AM

Investigation: iOS and Android enrollment issues ...

INVESTIGATING 11 months ago - at 05/13/2025 10:33AM

Investigating issues with MDM enrollment

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