Outage in NinjaOne

[EU-CENTRAL] Issues with MDM enrollment

Resolved Minor
May 13, 2025 - Started 1 day ago - Lasted about 12 hours
Official incident page

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Outage Details

Investigating issues with MDM enrollment
Components affected
NinjaOne Europe (EU)
Latest Updates ( sorted recent to last )
RESOLVED about 13 hours ago - at 05/13/2025 10:48PM

This incident has been resolved.

MONITORING about 15 hours ago - at 05/13/2025 09:28PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 19 hours ago - at 05/13/2025 04:45PM

We have issued a resolution for Apple related services and they are once again available. We continue working on Android services and will provide an update on that as soon as it is available. Thank you.

IDENTIFIED about 21 hours ago - at 05/13/2025 03:23PM

We have identified the issues with our enrollment services. We have issued a resolution for Apple related services and they are once again available. We are currently working on Android serviced and will provide an update on that as soon as it is available. Thank you.

IDENTIFIED about 23 hours ago - at 05/13/2025 01:15PM

We have identified the issues with our enrollment services. We have issued a resolution for Apple related services and they are once again available. We are currently working on Android serviced and will provide an update on that as soon as it is available. Thank you.

INVESTIGATING 1 day ago - at 05/13/2025 11:36AM

Investigation: iOS and Android enrollment issues ...

INVESTIGATING 1 day ago - at 05/13/2025 10:33AM

Investigating issues with MDM enrollment

Latest NinjaOne outages

NA - Agents Reporting Offline - 6 days ago
All Regions - Agent Generator Installation Timeouts - about 1 month ago
EU - Device Status Offline Incorrectly - about 1 month ago
NA - Agent Processing Delay - about 1 month ago
EU - Performance Degraded / Services Impacted - about 1 month ago

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