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Outage in NinjaOne

3rd Party SMS MFA Tool: degraded performance globally

Resolved Minor
February 11, 2026 - Started 28 days ago - Lasted about 6 hours
Official incident page

Incident Report

3rd Party SMS MFA Tool: degraded performance globally
Components affected
NinjaOne United States (US) NinjaOne Europe (EU) NinjaOne Australia (OC) NinjaOne Canada (CA)

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Latest Updates ( sorted recent to last )
RESOLVED 27 days ago - at 02/11/2026 06:17PM

This incident has been resolved.

MONITORING 27 days ago - at 02/11/2026 05:31PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 27 days ago - at 02/11/2026 04:05PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 28 days ago - at 02/11/2026 02:55PM

We are continuing to investigate this issue.

INVESTIGATING 28 days ago - at 02/11/2026 02:55PM

We are continuing to investigate this issue.

INVESTIGATING 28 days ago - at 02/11/2026 02:51PM

We are continuing to investigate this issue.

INVESTIGATING 28 days ago - at 02/11/2026 02:51PM

3rd Party SMS MFA Tool: degraded performance globally

INVESTIGATING 28 days ago - at 02/11/2026 12:21PM

We are continuing to investigate this issue.

INVESTIGATING 28 days ago - at 02/11/2026 12:11PM

3rd Party SMS MFA Tool: degraded performance globally

Latest NinjaOne outages

EU - Performance Degraded - 9 days ago
Ninja Remote Intermittent Connections issues - Federal - 13 days ago
EU - Ninja Remote and UI/Page Load timeouts due to performance degradation - 15 days ago
Service Issue - Performance Degraded - 16 days ago
OC branded domain access issues - 19 days ago

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