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Outage in NLX

Login Failure

Resolved Major
April 20, 2021 - Started about 5 years ago
Official incident page

Incident Report

We've identified an outage from the authentication provider Auth0. The NLX bots and conversational applications haven't been impacted and continue to be fully operational. We continue to monitor the issue.

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Latest Updates ( sorted recent to last )
RESOLVED about 5 years ago - at 04/20/2021 08:37PM

This incident has been resolved.

MONITORING about 5 years ago - at 04/20/2021 07:56PM

Customers have reported that authentication is now operational. We'll continue to monitor the situation to make sure every customer is able to log in.

MONITORING about 5 years ago - at 04/20/2021 04:47PM

We've identified an outage from the authentication provider Auth0. The NLX bots and conversational applications haven't been impacted and continue to be fully operational. We continue to monitor the issue.

Latest NLX outages

Degraded NLX services performance - almost 3 years ago

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