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Outage in NLX

Login Failure

Resolved Major
April 20, 2021 - Started almost 5 years ago
Official incident page

Incident Report

We've identified an outage from the authentication provider Auth0. The NLX bots and conversational applications haven't been impacted and continue to be fully operational. We continue to monitor the issue.

Need to monitor NLX outages?

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED almost 5 years ago - at 04/20/2021 08:37PM

This incident has been resolved.

MONITORING almost 5 years ago - at 04/20/2021 07:56PM

Customers have reported that authentication is now operational. We'll continue to monitor the situation to make sure every customer is able to log in.

MONITORING almost 5 years ago - at 04/20/2021 04:47PM

We've identified an outage from the authentication provider Auth0. The NLX bots and conversational applications haven't been impacted and continue to be fully operational. We continue to monitor the issue.

Latest NLX outages

Degraded NLX services performance - about 4 years ago

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