No-IP Outage History

No-IP's Managed DNS service experienced a 2.6-hour incident where DNS updates were delayed in propagating from primary to secondary servers, causing inconsistent DNS resolution across authoritative servers. Users making recent DNS changes experienced delays in those changes being reflected across all servers, resulting in inconsistent query responses depending on which resolver was used. The engineering team identified and fixed the root cause, restoring real-time DNS propagation between servers.

No-IP experienced email login issues affecting Webmail, IMAP, and POP3 services due to problems with their third-party email provider. Users were unable to access their email accounts through these protocols for approximately 5.1 hours. The incident was resolved after the third-party provider addressed the underlying authentication issues.

No-IP experienced degraded performance in their outbound API integrations for 3.5 hours, causing delays and failures for customers using external API-dependent services. The incident affected multiple components including domain registration, email services, SSL certificates, and payment processing. The issue was resolved and all systems returned to normal operation with continued monitoring for stability.

No-IP experienced a POP3/IMAP email service issue caused by their third-party provider that prevented users from accessing webmail and connecting mail clients. The incident affected POP3/IMAP email components for 1.2 hours before being resolved.