Outage in Northpass

Media Library and Quiz Management Pages Aren't Loading

Resolved Minor
February 23, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We are aware of an issue with the media library and quiz management pages not loading. Learners can still access all media, and quizzes are working as intended. However, you will not be able to access these pages in the meantime. The issue has been identified, and a fix is being rolled out shortly.
Components affected
Northpass App
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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 02/23/2024 03:08PM

This incident has been resolved.

MONITORING over 1 year ago - at 02/23/2024 02:44PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 02/23/2024 02:18PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 1 year ago - at 02/23/2024 02:17PM

We are aware of an issue with the media library and quiz management pages not loading. Learners can still access all media, and quizzes are working as intended. However, you will not be able to access these pages in the meantime.

The issue has been identified, and a fix is being rolled out shortly.

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