Notion Outage History

Notion experienced a minor service incident where some customers encountered errors while attempting to log in to their accounts. The issue affected the login and user accounts system, preventing affected users from accessing the platform. The incident was resolved within 17 minutes after investigation by Notion's team.

Notion experienced delays with mail-triggered custom agent runs due to a temporary processing backlog affecting Notion AI. Customers encountered slower response times when triggering custom agents via email. The issue was resolved after 11 minutes of investigation and remediation.

Notion experienced an issue where some workspaces displayed stale billing information, causing paid plans to appear downgraded when they weren't actually downgraded. The incident affected the Notion App and lasted 21.4 hours. The issue was resolved, with users advised to hard refresh their browsers or clear cache as a temporary workaround during the incident.

Notion experienced an issue where HEIC images failed to load properly or appeared stuck loading, affecting the Notion API. The incident lasted 1.2 hours before being resolved, with the team identifying the likely cause and implementing a fix.

Some Notion users experienced loading issues and errors when trying to access the service. The incident affected user access to the platform for 28 minutes while engineers investigated the problem. The issue was successfully resolved and normal service was restored.

Some Notion users experienced access issues including higher latency and intermittent failures for approximately 1.9 hours. Engineers investigated and resolved the connectivity problems. The incident affected a small number of users and has been fully resolved.