Notion Outage History

Notion experienced a minor service incident where some users were unable to load images. The issue was identified after approximately 53 minutes of investigation, and a fix was implemented. The incident was resolved after 2.1 hours of total downtime.

Notion experienced an issue where some databases failed to load properly, affecting the Databases and Core Services components. Users encountered "Something went wrong" error messages when attempting to access databases and tables within their pages. The issue was resolved after 2.2 hours of investigation and fixes by the engineering team.

Some Notion users experienced intermittent "something went wrong" errors when trying to access pages. The issue affected page accessibility for a subset of users over a 1.5 hour period. The root cause was identified and a fix was validated, resolving the incident.

Notion experienced slow export functionality affecting some users for approximately 13.2 hours. The issue was identified and investigated, then mitigated with continued monitoring. The incident was fully resolved.

Notion experienced slow export functionality for some users, with at least one user reporting extremely slow site loading times. The service disruption lasted approximately 2.1 hours before being fully resolved.

Notion experienced a 5-day incident affecting AI queries, including MCP and Custom Agents that rely on directly querying Notion databases. During the outage, Notion AI provided less reliable and incomplete answers from databases, though users could still access content through the general search tool. The incident was resolved on April 7th after progressing through phases where MCP remained degraded while AI and Custom Agents partially recovered.

Notion experienced degraded performance for 3.2 hours affecting multiple core features including AI capabilities, databases, notifications, automations, audit logs, login/user accounts, and SSO. Users reported AI features not working properly during the incident. The team implemented a fix and monitored the gradual recovery until full service was restored.

Notion experienced a major incident affecting SSO login to Notion Mail on iOS and desktop applications for 4.6 hours. Users were unable to authenticate and access Notion Mail through single sign-on during this period. The issue was resolved after investigation and remediation efforts.

A subset of Android users experienced images failing to load in the Notion app. The issue affected the mobile application's image display functionality for approximately 1.8 hours. Notion deployed a fix and confirmed resolution after monitoring the rollout.

Notion experienced an issue where images failed to load for some users on Android devices. The problem affected a limited number of users and lasted approximately 13.7 hours before being resolved by the engineering team.