Outage in Novorender
Delayed Scene Processing Due to Azure Batch Provisioning Issues
Resolved Minor
June 11, 2025 - Started 11 days ago
- Lasted about 5 hours
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Outage Details
We're currently experiencing delays in scene processing for some customers due to Azure Batch nodes not being provisioned as expected. This is causing longer-than-normal queue times for processing jobs. We're actively working on mitigation by adjusting pool settings and coordinating with Azure support to restore normal performance.
Latest Updates ( sorted recent to last )
MONITORING
10 days ago - at 06/11/2025 08:20AM
A fix has been applied, and processing performance is now recovering. We’ll continue to monitor the situation to ensure stability.
INVESTIGATING
11 days ago - at 06/11/2025 07:42AM
We're currently experiencing delays in scene processing for some customers due to Azure Batch nodes not being provisioned as expected. This is causing longer-than-normal queue times for processing jobs. We're actively working on mitigation by adjusting pool settings and coordinating with Azure support to restore normal performance.
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