Outage in Novorender
Search and Metadata API outage
Resolved Minor
March 24, 2026 - Started 6 days ago
- Lasted about 4 hours
Incident Report
We are investigating an ongoing issue in our system, where our metadata service is not responding correctly
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Latest Updates ( sorted recent to last )
IDENTIFIED
6 days ago - at 03/24/2026 08:52AM
We have identified an underlying issue in our infrastructure causing the outage. A fix has been applied. Affected projects are coming back online now.
INVESTIGATING
6 days ago - at 03/24/2026 08:06AM
We are investigating an ongoing issue in our system, where our metadata service is not responding correctly
Latest Novorender outages
Degraded model building performance - about 1 month ago
Elevated response times - about 2 months ago
Search database outage - 4 months ago
Degraded API performance due to thread starvation - 6 months ago
Delayed Scene Processing Due to Azure Batch Provisioning Issues - 10 months ago
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