Outage in Novorender
Degraded API performance due to thread starvation
Resolved Minor
October 01, 2025 - Started 2 months ago
- Lasted about 1 hour
Incident Report
We’re experiencing degraded API performance due to thread starvation in our backend services. This is causing requests to hang or fail intermittently. Our engineering team is actively mitigating the issue and working to restore full stability.
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Latest Updates ( sorted recent to last )
MONITORING
2 months ago - at 10/01/2025 10:42AM
The API has been restored and is now fully operational. We’ve addressed the thread starvation issue and are actively monitoring system performance to ensure stability.
IDENTIFIED
2 months ago - at 10/01/2025 10:25AM
We’re experiencing degraded API performance due to thread starvation in our backend services. This is causing requests to hang or fail intermittently. Our engineering team is actively mitigating the issue and working to restore full stability.
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