Outage in Npay
Nets Finland Mastercard transaction failures
Resolved MajorIncident Report
We are seeing Mastercard transactions failing with Nets Finland acquiring. VISA seems unaffected. We are investigating.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 01/05/2026 09:14PM
No further problems noticed in monitoring, closing incident.
MONITORING
8 days ago - at 01/05/2026 12:46PM
The acquirer has reported a fix has been implemented and we are seeing transaction failures returning to normal amounts. We'll keep monitoring the situation.
IDENTIFIED
9 days ago - at 01/05/2026 08:48AM
The acquirer is working with Mastercard to fix the issues. We are seeing partial outage on the transactions. Waiting on a solution from the acquirer side.
We are sorry for the trouble caused by this!
INVESTIGATING
9 days ago - at 01/05/2026 08:21AM
We are seeing Mastercard transactions failing with Nets Finland acquiring. VISA seems unaffected. We are investigating.
Latest Npay outages
Authorization failures - 2 months ago
Authorization failures - 3 months ago
Authorization failures - 6 months ago
Authorization failures - 6 months ago
Brief downtime in Finnish authorizations - 8 months ago
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