Outage in Npay
Delayed Settlement Processing for Npay Terminals (Nets Finland Acquiring)
Resolved MajorIncident Report
We apologize for the inconvenience caused by an issue affecting settlement processing for Npay terminals using Nets Finland acquiring.
On June 3rd, a technical issue caused settlement processing to fail, preventing affected settlements from being submitted to the acquirer as scheduled. As a result, settlement payouts will be delayed until the issue has been resolved.
Our team is actively investigating and working to restore normal processing as quickly as possible. Once the issue has been fixed, we will reprocess all affected settlements and submit them to Nets Finland for settlement without requiring any action from merchants.
We sincerely apologize for the disruption and appreciate your patience while we work to resolve this matter. Further updates will be provided as more information becomes available.
Components affected
Npay Payment BackendTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 15 hours ago - at 06/05/2026 05:15AM
This incident has been resolved.
MONITORING
1 day ago - at 06/04/2026 09:59AM
The affected settlements have been sent to Nets Finland.
INVESTIGATING
1 day ago - at 06/04/2026 07:33AM
We apologize for the inconvenience caused by an issue affecting settlement processing for Npay terminals using Nets Finland acquiring.
On June 3rd, a technical issue caused settlement processing to fail, preventing affected settlements from being submitted to the acquirer as scheduled. As a result, settlement payouts will be delayed until the issue has been resolved.
Our team is actively investigating and working to restore normal processing as quickly as possible. Once the issue has been fixed, we will reprocess all affected settlements and submit them to Nets Finland for settlement without requiring any action from merchants.
We sincerely apologize for the disruption and appreciate your patience while we work to resolve this matter. Further updates will be provided as more information becomes available.
Latest Npay outages
Delayed Settlement Processing for Npay Terminals (Nets Finland Acquiring) - about 4 hours ago
Nordic acquiring outage - 16 days ago
Finland acquiring connection - 17 days ago
Finland authorization issue - about 1 month ago
Cellular connection issues - about 1 month ago
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