Outage in Npay
Settlements delayed for June 27th 2026 Amex transactions for Nets Finland acquiring
Resolved MinorIncident Report
We are experiencing a settlement file processing failure affecting Amex transactions for Nets Finland acquiring on June 27, 2026. As a result, settlements for that day's Amex transactions will be delayed until the settlement file has been successfully processed.
Our teams are working to resolve the issue as quickly as possible and restore normal processing. No action is required from merchants at this time. We will provide an update as soon as processing has resumed.
Please note that Amex transactions processed through Nets Denmark are not affected and have been processed according to the normal settlement schedule. This issue is limited to Amex transactions for Nets Finland acquiring on June 27, 2026, and does not affect any other card schemes.
We apologize for the delay and appreciate your patience while we work to resolve this issue.
Components affected
Npay Payment BackendTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 07/05/2026 11:40AM
The resent settlement file was confirmed processed successfully.
MONITORING
15 days ago - at 07/03/2026 12:13PM
The failed settlement file has been reprocessed and delivered, and a mitigation has been applied to prevent recurrence. We apologize for the inconvenience.
INVESTIGATING
19 days ago - at 06/29/2026 09:11AM
We are experiencing a settlement file processing failure affecting Amex transactions for Nets Finland acquiring on June 27, 2026. As a result, settlements for that day's Amex transactions will be delayed until the settlement file has been successfully processed.
Our teams are working to resolve the issue as quickly as possible and restore normal processing. No action is required from merchants at this time. We will provide an update as soon as processing has resumed.
Please note that Amex transactions processed through Nets Denmark are not affected and have been processed according to the normal settlement schedule. This issue is limited to Amex transactions for Nets Finland acquiring on June 27, 2026, and does not affect any other card schemes.
We apologize for the delay and appreciate your patience while we work to resolve this issue.
Latest Npay outages
A test incident - 22 days ago
Delayed Settlement Processing for Npay Terminals (Nets Finland Acquiring) - about 1 month ago
Delayed Settlement Processing for Npay Terminals (Nets Finland Acquiring) - about 1 month ago
Nordic acquiring outage - about 2 months ago
Finland acquiring connection - about 2 months ago
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