Outage in Npay
Nordic acquiring outage
Major
May 21, 2026 - Started about 22 hours ago
Official incident page
Official incident page
Incident Report
We've identified an issue with Nordic acquiring affecting our terminals in Nordics.
I've escalated the issue.
Trusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
MONITORING
about 13 hours ago - at 05/21/2026 04:20PM
Authorizations working again since 17:12 CEST / 18:12 EEST.
Monitoring for now, another update will come when incident closed.
INVESTIGATING
about 14 hours ago - at 05/21/2026 03:11PM
Since 16:58 CEST / 17:58 EEST new Nordic acquiring outage affecting merchants in Nordics causing payments to fail.
INVESTIGATING
about 14 hours ago - at 05/21/2026 03:08PM
Unfortunately, we are seeing failures again.
MONITORING
about 15 hours ago - at 05/21/2026 02:41PM
The Nordic acquiring outage has been resolved. Card payments have been going through successfully since approximately 14:43 CEST / 15:43 EEST, and success rates are back to normal.
We are continuing to monitor the service to make sure it stays stable before closing the incident. No action is needed from merchants.
We apologise for the disruption and will post a final update once monitoring is complete.
IDENTIFIED
about 21 hours ago - at 05/21/2026 08:50AM
We are continuing to work with highest priority on a fix for this issue.
IDENTIFIED
about 22 hours ago - at 05/21/2026 07:43AM
Nordic acquiring down since 10:06 EET / 9:06 CET.
INVESTIGATING
about 22 hours ago - at 05/21/2026 07:22AM
We've identified an issue with Nordic acquiring affecting our terminals in Nordics.
I've escalated the issue.
Latest Npay outages
Finland acquiring connection - 3 days ago
Finland authorization issue - 23 days ago
Cellular connection issues - 30 days ago
Cellular connection issues - about 1 month ago
Elevated authorization failures - about 2 months ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
