Outage in Npay

Elevated error rates for authorizations

Resolved Major

January 19, 2026 - Started 2 days ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently investigating elevated error rates for authorizations going through Nets Finland acquiring

Components affected

Npay Nets Finland

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Latest Updates ( sorted recent to last )

RESOLVED 2 days ago - at 01/19/2026 11:51PM

This incident has been resolved.

MONITORING 2 days ago - at 01/19/2026 09:48PM

Acquirer is reporting issue as resolved, and we are no longer seeing failed authorizations

INVESTIGATING 2 days ago - at 01/19/2026 08:07PM

Ongoing issue was confirmed with Nets Finland acquiring, we are awaiting further information

INVESTIGATING 2 days ago - at 01/19/2026 07:48PM

We are currently investigating elevated error rates for authorizations going through Nets Finland acquiring

Latest Npay outages

Nets Finland Mastercard transaction failures - 17 days ago

Authorization failures - 2 months ago

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Authorization failures - 6 months ago

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