Outage in NTA

Broadband Issues

Resolved Minor
July 24, 2024 - Started 4 months ago - Lasted about 15 hours

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Outage Details

One of our upstream broadband suppliers is having issues affecting some of customers. We are currently investigating this incident.
Components affected
NTA Lease Lines
Latest Updates ( sorted recent to last )
INVESTIGATING 4 months ago - at 07/24/2024 12:37PM

One of our upstream broadband suppliers is having issues affecting some of customers. We are currently investigating this incident.

IDENTIFIED 4 months ago - at 07/24/2024 01:37PM

The supplier is still working on a resolution to the issue and hopes to have it resolved as soon as possible

MONITORING 4 months ago - at 07/24/2024 04:10PM

We are aware that some broadbands are still offline. If possible can you please power down the router for 20 minutes to try and kill any stale sessions it may have which was caused by the outage.

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