Outage in NTA

UC+ Licensing issue

Resolved Major
September 02, 2024 - Started 3 months ago - Lasted about 2 hours

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Outage Details

We are currently investigating an issue with the UC+ server where clients are showing that the server is unlicensed.
Components affected
NTA UC Integration
Latest Updates ( sorted recent to last )
IDENTIFIED 3 months ago - at 09/02/2024 09:17AM

We are currently investigating an issue with the UC+ server where clients are showing that the server is unlicensed.

MONITORING 3 months ago - at 09/02/2024 11:02AM

We implemented a fix and are currently monitoring the result. Some UC+ clients are not automatically reconnecting, please close and reopen the application to reconnect to the server.

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