Outage in NTA

Internet u0026 Telephone Connection Dropping

Resolved Minor
March 24, 2025 - Started about 1 month ago - Lasted about 5 hours

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Outage Details

We are currently investigating this incident. However, we have been advised that this is due to firmware changes on Draytek routers. Please contact your IT team for assistance
Latest Updates ( sorted recent to last )
INVESTIGATING about 1 month ago - at 03/24/2025 09:37AM

We are currently investigating this incident. However, we have been advised that this is due to firmware changes on Draytek routers. Please contact your IT team for assistance

IDENTIFIED about 1 month ago - at 03/24/2025 10:47AM

Please see the inserted link for further information on this matter u003chttps://www.ispreview.co.uk/index.php/2025/03/broadband-isps-report-uk-connectivity-problems-with-vulnerable-draytek-routers.htmlu003e

MONITORING about 1 month ago - at 03/24/2025 01:07PM

We have been advised of a fix for the current issue with the Draytek routers. Please disable SSL VPN and Remote management on the router

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