Outage in NTA
Internet u0026 Telephone Connection Dropping
Resolved Minor
March 24, 2025 - Started 11 months ago
- Lasted about 5 hours
Incident Report
We are currently investigating this incident. However, we have been advised that this is due to firmware changes on Draytek routers. Please contact your IT team for assistance
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Latest Updates ( sorted recent to last )
INVESTIGATING
11 months ago - at 03/24/2025 09:37AM
We are currently investigating this incident. However, we have been advised that this is due to firmware changes on Draytek routers. Please contact your IT team for assistance
IDENTIFIED
11 months ago - at 03/24/2025 10:47AM
Please see the inserted link for further information on this matter u003chttps://www.ispreview.co.uk/index.php/2025/03/broadband-isps-report-uk-connectivity-problems-with-vulnerable-draytek-routers.htmlu003e
MONITORING
11 months ago - at 03/24/2025 01:07PM
We have been advised of a fix for the current issue with the Draytek routers. Please disable SSL VPN and Remote management on the router
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