Outage in Nuance Dragon Medical
Possible DAX/Dragon Copilot Impact
Minor
April 28, 2026 - Started 5 days ago
Official incident page
Official incident page
Incident Report
Microsoft has identified and is actively troubleshooting a recurrence of an issue affecting Dax/Dragon Copilot products.
Symptoms may include:
-- delayed summaries
-- auto styling failures
More details will be provided when information is available.
We apologize for any inconvenience and appreciate your continued partnership as we work to resolve this issue.
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Latest Updates ( sorted recent to last )
MONITORING
5 days ago - at 04/28/2026 03:41PM
There was a brief issue yesterday impacting auto styling for a small subset of DAX and Dragon Copilot customers. There was a brief reoccurrence of that same issue today, which has been quickly remediated. Some end users may have experienced delay summaries as a related impact.
We are seeing improvements in system stability, and we will continue to closely monitor to confirm improved behavior.
We apologize for any inconvenience and appreciate your continued partnership while we worked to resolve this issue.
IDENTIFIED
5 days ago - at 04/28/2026 03:39PM
There was a brief issue yesterday impacting auto styling for a small subset of DAX and Dragon Copilot customers. There was a brief reoccurrence of that same issue today, which has been quickly remediated. Some end users may have experienced delay summaries as a related impact.
We are seeing improvements in system stability, and we will continue to closely monitor to confirm improved behavior.
We apologize for any inconvenience and appreciate your continued partnership while we worked to resolve this issue.
IDENTIFIED
5 days ago - at 04/28/2026 02:25PM
Microsoft has identified and is actively troubleshooting a recurrence of an issue affecting Dax/Dragon Copilot products.
Symptoms may include:
-- delayed summaries
-- auto styling failures
More details will be provided when information is available.
We apologize for any inconvenience and appreciate your continued partnership as we work to resolve this issue.
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