Outage in Nuance PowerShare

PowerShare - Auto Order Generation Issues

Resolved Minor
April 04, 2024 - Started about 1 year ago - Lasted about 1 hour
Official incident page

Outage Details

Issue: We are investigating service issues on the PowerShare network. Platform: PowerShare Network - (https://www1.nuancepowershare.com) Behavior: Users may experience any of the following: + Delays with Auto Order Generation (AOG) workflow - Missing AOG orders - Missing AOG studies in PACS Images: Normal image sharing upload/downloads are not impacted by this issue.
Components affected
Nuance PowerShare PowerShare Platform
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 04/04/2024 05:11PM

This incident has been resolved.

MONITORING about 1 year ago - at 04/04/2024 04:23PM

Issue: We are investigating service issues on the PowerShare network.

Platform: PowerShare Network - (https://www1.nuancepowershare.com)

Behavior: Users may experience any of the following:
+ Delays with Auto Order Generation (AOG) workflow
   - Missing AOG orders
   - Missing AOG studies in PACS

Images: Normal image sharing upload/downloads are not impacted by this issue.

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