Outage in Nutshell
False positives from Google phishing detection
Resolved MinorIncident Report
We are investigating an issue where some customers using Google Workspace had emails sent from Nutshell falsely detected as phishing. We believe that it has been resolved for new outbound messages, and we are investigating potential side effects, including messages regarding rate limiting.
Components affected
Nutshell applicationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 10/12/2023 04:16PM
This incident has been resolved.
MONITORING
over 2 years ago - at 08/30/2023 03:06PM
We have implemented a change to our email click system, and are monitoring it to ensure reliable delivery.
INVESTIGATING
over 2 years ago - at 08/29/2023 02:35PM
We are investigating an issue where some customers using Google Workspace had emails sent from Nutshell falsely detected as phishing. We believe that it has been resolved for new outbound messages, and we are investigating potential side effects, including messages regarding rate limiting.
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