Outage in Nutshell

Investigating reports of slowness

Resolved Minor
September 23, 2025 - Started about 1 month ago - Lasted about 8 hours
Official incident page

Incident Report

We’ve received reports of slowness affecting some users and have identified the root cause as an issue with one of our load balancers. A fix has been implemented, and we are currently monitoring. We’ll provide further updates as needed. Thank you for your patience.
Components affected
Nutshell application

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/23/2025 08:57PM

This incident has been resolved.

MONITORING about 1 month ago - at 09/23/2025 12:59PM

We’ve received reports of slowness affecting some users and have identified the root cause as an issue with one of our load balancers. A fix has been implemented, and we are currently monitoring. We’ll provide further updates as needed. Thank you for your patience.

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