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Outage in NWEA

Text to speech functionality

Resolved Minor
May 12, 2026 - Started about 18 hours ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

NWEA experienced a text-to-speech functionality issue affecting MAP Growth Student Testing that prevented the feature from working as expected. During the incident, students could use the finger pointer TTS feature as a workaround by clicking into items to have them read aloud. The issue was resolved after 1.8 hours, with clearing browser cache recommended for any students still experiencing problems.

We are aware of and currently investigating an issue where text to speech functionality is not working as expected. We apologize for the inconvenience and will update this page as soon as more information is available.
Components affected
NWEA MAP Growth Student Testing

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Latest Updates ( sorted recent to last )
RESOLVED about 16 hours ago - at 05/12/2026 03:55PM

This incident is now resolved. If students continue to experience an issue with text to speech, clearing cache should get TTS working properly. If you need to contact Technical Support, please visit our support page: https://connection.nwea.org/s/support

INVESTIGATING about 17 hours ago - at 05/12/2026 02:54PM

If text-to-speech is not working on a given item, students can use the finger pointer TTS feature to click into the item and the item will be read aloud as expected. We continue to investigate the cause and will provide another update as soon as more information is available.

INVESTIGATING about 18 hours ago - at 05/12/2026 02:11PM

We are aware of and currently investigating an issue where text to speech functionality is not working as expected. We apologize for the inconvenience and will update this page as soon as more information is available.

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