NWEA experienced a text-to-speech functionality issue affecting MAP Growth Student Testing that prevented the feature from working as expected. During the incident, students could use the finger pointer TTS feature as a workaround by clicking into items to have them read aloud. The issue was resolved after 1.8 hours, with clearing browser cache recommended for any students still experiencing problems.
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This incident is now resolved. If students continue to experience an issue with text to speech, clearing cache should get TTS working properly. If you need to contact Technical Support, please visit our support page: https://connection.nwea.org/s/support
If text-to-speech is not working on a given item, students can use the finger pointer TTS feature to click into the item and the item will be read aloud as expected. We continue to investigate the cause and will provide another update as soon as more information is available.
We are aware of and currently investigating an issue where text to speech functionality is not working as expected. We apologize for the inconvenience and will update this page as soon as more information is available.
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