A bug in NWEA's iPad Secure Browser version 3.5.30 impacted MAP Growth Student Testing on iOS devices, prompting a recommendation to delay installation of the affected version. The issue lasted approximately 5.7 hours before engineers released version 3.5.34 as a fix. Users on the problematic version were advised to update to 3.5.34, which resolved the incident.
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This incident has been resolved.
We have released an updated version of the iPad Secure Browser (v3.5.34) that resolves the issue affecting users of version 3.5.30.
Customers who delayed installing version 3.5.30 can now download and install the latest version. Customers who experienced issues with the previous release should update to version 3.5.34.
We will continue to monitor performance closely. Thank you for your patience while we worked to resolve this issue.
We are aware of an issue affecting users of the iPad Secure Browser version 3.5.30. Our engineering teams have identified the issue and are actively working to release an update.
At this time, we recommend delaying installation of version 3.5.30 until the updated release is available. All other versions of the iOS app are working as expected, this is only impacting iOS devices.
We will provide additional updates as more information becomes available.
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