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Outage in NWEA

NWEA iPad App 3.5.30

Resolved Minor
October 14, 2026 - Started about 9 hours ago - Lasted about 6 hours
Official incident page

Incident Report

Summary AI Generated

A bug in NWEA's iPad Secure Browser version 3.5.30 impacted MAP Growth Student Testing on iOS devices, prompting a recommendation to delay installation of the affected version. The issue lasted approximately 5.7 hours before engineers released version 3.5.34 as a fix. Users on the problematic version were advised to update to 3.5.34, which resolved the incident.

We are aware of an issue affecting users of the iPad Secure Browser version 3.5.30. Our engineering teams have identified the issue and are actively working to release an update. At this time, we recommend delaying installation of version 3.5.30 until the updated release is available. All other versions of the iOS app are working as expected, this is only impacting iOS devices. We will provide additional updates as more information becomes available.
Components affected
NWEA MAP Growth Student Testing

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Latest Updates ( sorted recent to last )
RESOLVED about 4 hours ago - at 10/14/2026 09:48PM

This incident has been resolved.

MONITORING about 8 hours ago - at 10/14/2026 05:39PM

We have released an updated version of the iPad Secure Browser (v3.5.34) that resolves the issue affecting users of version 3.5.30.

Customers who delayed installing version 3.5.30 can now download and install the latest version. Customers who experienced issues with the previous release should update to version 3.5.34.

We will continue to monitor performance closely. Thank you for your patience while we worked to resolve this issue.

IDENTIFIED about 9 hours ago - at 10/14/2026 04:07PM

We are aware of an issue affecting users of the iPad Secure Browser version 3.5.30. Our engineering teams have identified the issue and are actively working to release an update.

At this time, we recommend delaying installation of version 3.5.30 until the updated release is available. All other versions of the iOS app are working as expected, this is only impacting iOS devices.

We will provide additional updates as more information becomes available.

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