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Outage in NWEA

MAP Growth assessment and item load times

Resolved Minor
May 12, 2026 - Started 22 days ago - Lasted 8 days
Official incident page

Incident Report

Summary AI Generated

NWEA's MAP Growth platform experienced delays with assessment and item loading that affected student testing over an 8-day period. Users encountered login delays and slow item-loading during test sessions, though testing was generally able to proceed. The issue was resolved after teams identified and addressed the underlying cause, with the platform returning to normal operation and remaining stable through a monitoring period.

We are currently investigating reports of potential delays loading MAP Growth assessments and items. This page will be updated as we know more.
Components affected
NWEA MAP Growth Student Testing

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Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 05/20/2026 05:29PM

MAP Growth has continued to operate normally, with no recurrence of the login or item‑loading delays observed over multiple consecutive days. Following actions taken last week and a period of heightened monitoring, this incident is now considered resolved.

We will continue to monitor platform performance and will communicate if any related issues re‑emerge. Thank you for your patience.

MONITORING 15 days ago - at 05/19/2026 04:48PM

MAP Growth continues to operate normally, with no recurrence of the login or item‑loading delays over multiple consecutive days. Based on the sustained stability observed since Friday, we are moving this incident into a monitoring state. We will continue heightened monitoring and will provide additional updates if conditions change.

INVESTIGATING 16 days ago - at 05/18/2026 05:42PM

MAP Growth has continued to operate normally, and we have not observed a return of the login or item‑loading delays for a second consecutive day. Teams took action Friday evening and we are encouraged by the sustained stability. We will continue wth heightened monitoring.

INVESTIGATING 20 days ago - at 05/14/2026 06:52PM

MAP Growth has continued to perform normally. We are maintaining heightened monitoring while our teams continue analysis to better understand the underlying cause. We will share additional updates if conditions change.

INVESTIGATING 20 days ago - at 05/14/2026 03:20PM

Performance has remained stable today, and we are not currently observing the issues associated with this incident. The team continues to actively monitor the platform while we validate ongoing stability. Thank you for your patience.

INVESTIGATING 21 days ago - at 05/13/2026 09:48PM

We continue to investigate reports of login and item-loading delays during MAP Growth test sessions and have narrowed the issue to a potential cause. Some users may still experience delays, though testing is generally able to proceed. Work is ongoing to resolve the issue.

INVESTIGATING 21 days ago - at 05/13/2026 04:46PM

Our investigation into this issue continues. Thank you for your patience and we apologize for any inconvenience.

INVESTIGATING 21 days ago - at 05/13/2026 02:54PM

We are seeing some recurrence of issues with MAP Growth again today and are continuing to investigate.

INVESTIGATING 22 days ago - at 05/12/2026 08:16PM

MAP Growth performance has stabilized. We’re continuing to investigate potential causes and closely monitoring apps and services. You can continue to check this page for updates and/or click on the "SUBSCRIBE TO UPDATES" button above to receive updates via email or text.

INVESTIGATING 22 days ago - at 05/12/2026 06:13PM

We are continuing to investigate this issue. Thank you for your patience.

INVESTIGATING 22 days ago - at 05/12/2026 05:17PM

We are currently investigating reports of potential delays loading MAP Growth assessments and items. This page will be updated as we know more.

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