Outage in Nylas
EU API seeing increased timeouts and 502s when sending
Resolved MajorIncident Report
We are currently investigating reports of increased timeouts, delays, and 502 errors when sending emails through the Nylas API. This appears limited to the EU region, not US.
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 06/24/2025 03:04PM
The issue affecting the send endpoint has been resolved.
All systems are now functioning normally.
Thank you for your understanding.
MONITORING
9 months ago - at 06/24/2025 02:28PM
We have addressed the issue with sending delays and errors. We are monitoring our API to ensure things return to normal.
INVESTIGATING
9 months ago - at 06/24/2025 01:10PM
We are currently investigating reports of increased timeouts, delays, and 502 errors when sending emails through the Nylas API. This appears limited to the EU region, not US.
Latest Nylas outages
US – Elevated API Errors and Increased Latency - 15 days ago
US - Increased Webhook Latency - 26 days ago
Degraded - NoteTaker Transcription - about 1 month ago
Microsoft Graph API incident affecting Nylas API - about 2 months ago
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