Outage in Nylas

EU API seeing increased timeouts and 502s when sending

Resolved Major
June 24, 2025 - Started 4 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating reports of increased timeouts, delays, and 502 errors when sending emails through the Nylas API. This appears limited to the EU region, not US.

Need to monitor Nylas outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 06/24/2025 03:04PM

The issue affecting the send endpoint has been resolved.
All systems are now functioning normally.

Thank you for your understanding.

MONITORING 4 months ago - at 06/24/2025 02:28PM

We have addressed the issue with sending delays and errors. We are monitoring our API to ensure things return to normal.

INVESTIGATING 4 months ago - at 06/24/2025 01:10PM

We are currently investigating reports of increased timeouts, delays, and 502 errors when sending emails through the Nylas API. This appears limited to the EU region, not US.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook