Outage in Nylas

EU API seeing increased timeouts and 502s when sending

Resolved Major
June 24, 2025 - Started 4 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating reports of increased timeouts, delays, and 502 errors when sending emails through the Nylas API. This appears limited to the EU region, not US.
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 06/24/2025 03:04PM

The issue affecting the send endpoint has been resolved.
All systems are now functioning normally.

Thank you for your understanding.

MONITORING 4 days ago - at 06/24/2025 02:28PM

We have addressed the issue with sending delays and errors. We are monitoring our API to ensure things return to normal.

INVESTIGATING 4 days ago - at 06/24/2025 01:10PM

We are currently investigating reports of increased timeouts, delays, and 502 errors when sending emails through the Nylas API. This appears limited to the EU region, not US.

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