Outage in Nylas
Notetakers failing to join some Google Meet events
Resolved MajorIncident Report
Summary AI Generated
Nylas Notetakers experienced failures when attempting to join Google Meet events due to recent changes in Google's production environment, while other meeting providers and API functionality remained unaffected. The issue was resolved after 11.4 hours through deployed remediations that addressed the Google changes. Notetaker join rates for Google Meet events returned to normal levels with confirmed stability across US and EU regions.
We are currently investigating an issue where some Nylas Notetakers are not correctly joining Google Meet events. This does not appear to affect other meeting providers or any other parts of the API.
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Latest Updates ( sorted recent to last )
RESOLVED
18 days ago - at 04/15/2026 02:39AM
Notetaker join rates for Google Meet events have returned to normal levels following deployed remediations in response to recent Google changes in production (US and EU). We have confirmed stability with sustained recovery of join rates and are no longer observing elevated failures.
MONITORING
19 days ago - at 04/14/2026 06:28PM
We have made improvements and Notetakers are joining correctly. We are continuing to monitor the Notetakers to ensure they continue to operate correctly.
INVESTIGATING
19 days ago - at 04/14/2026 03:19PM
We are currently investigating an issue where some Nylas Notetakers are not correctly joining Google Meet events. This does not appear to affect other meeting providers or any other parts of the API.
Latest Nylas outages
Some Notetaker API endpoints timing out - 18 days ago
US – Elevated API Errors and Increased Latency - 2 months ago
US - Increased Webhook Latency - 3 months ago
Degraded - NoteTaker Transcription - 3 months ago
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