Outage in Nylas
Sending errors with Transactional Send and Agent Account features
Resolved MajorIncident Report
Summary AI Generated
Nylas experienced sending failures affecting their Transactional Send (Beta) and Agent Account (Beta) features for 18.9 hours. The main Nylas API continued to operate normally, with the issue isolated to only these two beta features. The incident was resolved by a third-party subprocessor.
We are investigating sending failures with our Transactional Send (Beta) and Agent Account (Beta) features.
The Nylas API is not affected and is still running correctly. This issue is strictly limited to those two beta features.
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 05/15/2026 12:57PM
The incident has been resolved by our third party subprocessor. We will continue to monitor closely.
INVESTIGATING
8 days ago - at 05/14/2026 06:09PM
We are investigating sending failures with our Transactional Send (Beta) and Agent Account (Beta) features.
The Nylas API is not affected and is still running correctly. This issue is strictly limited to those two beta features.
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