Outage in Nylas
Some Notetaker API endpoints timing out
Resolved MajorIncident Report
Summary AI Generated
Nylas experienced timeouts affecting two Notetaker API endpoints (GET /v3/grants/:grant_id/notetakers and GET /v3/notetakers) for 22 minutes. The service deployed a fix and restored normal communication to the Notetaker endpoints.
We are investigating timeouts to the following API endpoints related to Notetaker:
GET /v3/grants/:grant_id/notetakers
GET /v3/notetakers
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Latest Updates ( sorted recent to last )
RESOLVED
18 days ago - at 04/15/2026 05:30PM
We have deployed a fix and the Notetaker endpoints are communicating correctly now.
INVESTIGATING
18 days ago - at 04/15/2026 05:10PM
We are investigating timeouts to the following API endpoints related to Notetaker:
GET /v3/grants/:grant_id/notetakers
GET /v3/notetakers
Latest Nylas outages
Notetakers failing to join some Google Meet events - 19 days ago
US – Elevated API Errors and Increased Latency - 2 months ago
US - Increased Webhook Latency - 3 months ago
Degraded - NoteTaker Transcription - 3 months ago
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