US - Increased 503 Errors from Google API Services affecting Nylas API v3

We continue to actively engage with Google Workspace Support regarding elevated 503 “Service Unavailable” responses across multiple Google APIs, including both Gmail and Calendar. These upstream errors surface as 504 responses within the Nylas platform.

Google has confirmed that the issue originates on their side. Our engineering team is collaborating closely with theirs to support the ongoing investigation and resolution efforts.

We will continue to monitor closely and provide updates as soon as new information becomes available.

Thank you for your continued patience and understanding.

We continue to actively engage with Google Workspace Support regarding elevated 503 “Service Unavailable” responses across multiple Google APIs, including both Gmail and Calendar. These upstream errors surface as 504 responses within the Nylas platform.

At this time, there has been no improvement in error rate, and we have not yet received any indication of the root cause from Google. Our engineering team is continuing to exchange diagnostic data with theirs in an effort to accelerate resolution.

We will share additional updates as soon as new information becomes available.
Thank you for your continued patience and understanding.

We continue to actively monitor the elevated 503 “Service Unavailable” responses from the Google API, which surface as 504 errors in the Nylas platform. Our engineering team is working closely with Google Support to help identify and resolve the issue.

We have narrowed the impacted operations to the following endpoints:

• Message list
• Folder list
• Thread list
• Clean Conversation
• Draft list
• Event list
• Calendar free-busy
• Thread retrieve

This Google API issue primarily affects list operations, but also others that involve batch calls to Google. Other operations, including Send, are not currently impacted.

At this time, the scope and severity of impact remain unchanged. We will continue to provide updates as new information becomes available.

Thank you for your continued patience and understanding.

We are currently investigating an increase in 503 "Service Unavailable" responses from the Google API, which surface as 504 errors in the Nylas platform. This appears to be due to a temporary issue on Google’s side.

Our engineering team is actively monitoring the situation and has opened a support case with Google to obtain more details.

We will provide updates as soon as more information becomes available.

Thank you for your patience and understanding.