Outage in nyris

NYRIS-6007 Occasional timeouts when using visual search or recommendations

Resolved Major
October 25, 2023 - Started about 1 year ago - Lasted 1 day
Official incident page

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Outage Details

From 6:30 UTC, we are experiencing decreased availability issues with visual search and recommendation system, causing requests to have high duration or time out in irregular intervals. We are investigating the issue.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/26/2023 05:02PM

This incident has been resolved.

MONITORING about 1 year ago - at 10/25/2023 04:41PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 year ago - at 10/25/2023 03:32PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 year ago - at 10/25/2023 11:22AM

From 6:30 UTC, we are experiencing decreased availability issues with visual search and recommendation system, causing requests to have high duration or time out in irregular intervals. We are investigating the issue.

Latest nyris outages

Elevated error rates - 2 months ago
NYRIS-5902 - over 1 year ago
nyris-5891 - over 1 year ago

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