Outage in nyris

INFRA-3077

Resolved Major
October 15, 2025 - Started 16 days ago - Lasted about 8 hours
Official incident page

Incident Report

We experienced an issue causing our API to return empty search results. Our team is working to restore the system to a healthy state, and search functionality will gradually return to normal. We’re continuing to monitor the situation closely as recovery progresses.
Components affected
nyris Visual search

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Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 10/15/2025 02:04PM

The issue affecting search results has been resolved, and the system is now fully operational. We’ve implemented a fix and are continuing to monitor performance to ensure everything remains stable.

MONITORING 16 days ago - at 10/15/2025 09:20AM

The system has been restored to a healthy state, and search is working. We will continue investigating the root cause and monitoring the situation.

INVESTIGATING 16 days ago - at 10/15/2025 06:16AM

We experienced an issue causing our API to return empty search results. Our team is working to restore the system to a healthy state, and search functionality will gradually return to normal. We’re continuing to monitor the situation closely as recovery progresses.

Latest nyris outages

INFRA-3087 - 11 days ago
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