Outage in nyris

Elevated error rates

Resolved Minor

October 21, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating an increase in request error rates.

Components affected

nyris Object recognition nyris Visual recommendations

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 10/21/2024 12:21PM

We have identified the cause of this intermittent issue and are monitoring the situation while implementing a fix for the conditions under which this issue manifests.
Success rates have returned to normal levels.

INVESTIGATING over 1 year ago - at 10/21/2024 11:16AM

We are currently investigating an increase in request error rates.

Latest nyris outages

Partial outage on the hybrid search context model - 3 months ago

INFRA-3087 - 4 months ago

INFRA-3077 - 4 months ago

DEV-2783 Recommend API returns empty result sets - over 1 year ago

NYRIS-6007 Occasional timeouts when using visual search or recommendations - over 2 years ago

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