Outage in nyris

DEV-2783 Recommend API returns empty result sets

Resolved Major
May 23, 2024 - Started 7 months ago - Lasted 21 days
Official incident page

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Outage Details

Recommendation requests return empty result sets. We have identified the issue and are working on resolving it.
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 06/13/2024 02:36PM

This incident has been resolved.

MONITORING 7 months ago - at 06/07/2024 11:32AM

After deploying the fixes, the Recommendation and Search APIs are working again. We are continuing to monitor the situation.

IDENTIFIED 7 months ago - at 06/07/2024 07:55AM

Search requests return no results after a configuration change. We have identified the issue and are deploying fixes.

IDENTIFIED 7 months ago - at 06/04/2024 02:10PM

Recommendation requests return empty result sets. We have identified the issue and are working on resolving it.

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