Outage in Ocean Insights

FedEx Rating and Booking Disruption

Resolved Major
June 17, 2024 - Started about 1 year ago - Lasted about 5 hours
Official incident page

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Outage Details

Dear Valued Customer, We have been informed by the FedEx team that they are facing a downtime with their LTL booking and rating services. Our team is actively following with them and shall keep you posted as soon as more information becomes available. As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com. Best regards, Sai Viswanath Engineer, Customer Support Operations
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 06/17/2024 09:34PM

Dear Valued Customer,

As per the latest update, FedEx has confirmed that the booking service is now functional.

Best Regards,
Sai Viswanath
Engineer, Customer Support Operations

IDENTIFIED about 1 year ago - at 06/17/2024 06:05PM

Dear Valued Customer,

As per the latest update, FedEx has confirmed that the rating service is now functional.

Best Regards,
Sai Viswanath
Engineer, Customer Support Operations

IDENTIFIED about 1 year ago - at 06/17/2024 05:06PM

Dear Valued Customer,

We have been informed by the FedEx team that they are facing a downtime with their LTL booking and rating services. Our team is actively following with them and shall keep you posted as soon as more information becomes available.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Sai Viswanath
Engineer, Customer Support Operations

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