Outage in Ocean Insights

Delayed shipment updates for Parcel Tracking (NA)

Resolved Minor
February 10, 2025 - Started 30 days ago - Lasted about 12 hours
Official incident page

Need to monitor Ocean Insights outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Ocean Insights, and never miss an outage again.
Start Free Trial

Outage Details

Dear valued Customer, We are experiencing a disruption at our end due to which some parcel Tracking and shipment updates might be delayed. The Impact is limited to the NA Region. Our engineering team is investigating and will continue to provide updates as more information becomes available. As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com. Best Regards, Nihal Sayed Engineer, Customer Support Operations
Latest Updates ( sorted recent to last )
RESOLVED 29 days ago - at 02/10/2025 04:56PM

Dear Valued Customer,

The incident has been resolved.

Best Regards,
Sai Viswanath
Support Operations Specialiast

INVESTIGATING 30 days ago - at 02/10/2025 02:45PM

Dear Valued Customer,

We would like to inform you that our engineering team is actively investigating the issue. We will provide you with updates as soon as more information becomes available.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Sai Viswanath
Support Operations Specialiast

INVESTIGATING 30 days ago - at 02/10/2025 05:15AM

Dear valued Customer,

We are experiencing a disruption at our end due to which some parcel Tracking and shipment updates might be delayed. The Impact is limited to the NA Region. Our engineering team is investigating and will continue to provide updates as more information becomes available.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Nihal Sayed
Engineer, Customer Support Operations

Don't be the last to know when your dependencies go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3845 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook