Outage in Ocean Insights

Omnitracs and Sylectus ELD Service Disruption – North America Region

Resolved Major

February 17, 2025 - Started about 1 year ago - Lasted 1 day
Official incident page

Incident Report

Dear valued customer , Omnitracs and Sylectus ELD integrations are currently non-operational due to an issue with the providers' API infrastructure. The last position data was received at 3 PM CST on February 16th (9 PM UTC) We will provide updates as soon as more information becomes available As an organization, we are committed to providing reliable, high-availability service to our customers. If you have any questions, please do not hesitate to reach out to support@project44.com. Best Regards, Krishnakanth Sreebhashyam Operations Specialist

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 02/18/2025 05:34PM

This incident has been resolved.

MONITORING about 1 year ago - at 02/18/2025 09:52AM

Dear Valued Customer,

According to the latest update, Omnitracs and Sylectus have come back online, and data ingestion has begun. The ELD provider is currently monitoring the data processing. We will inform you as soon as we receive the final update.

Best Regards,
Nihal Sayed
Operations Specialist

INVESTIGATING about 1 year ago - at 02/17/2025 10:02AM

Dear valued customer ,

Omnitracs and Sylectus ELD integrations are currently non-operational due to an issue with the providers' API infrastructure. The last position data was received at 3 PM CST on February 16th (9 PM UTC)

We will provide updates as soon as more information becomes available

As an organization, we are committed to providing reliable, high-availability service to our customers. If you have any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Krishnakanth Sreebhashyam
Operations Specialist

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